Job Description :
You lead a high-performing team of seasoned and senior project managers that are well versed in cloud adoption, program delivery management practices, and technology trends.
This is an exciting role that will help fuel customer success through your leadership with business, customer, and team growth!
You will be accountable for end-to-end service program delivery within an assigned portfolio of customers, representing the Business Applications Domain [IGD]throughout all deal phases while demonstrating a critical partnership with internal and external stakeholders. You will serve as the primary leadership point of accountability and/or escalation for your portfolio of customers and have direct people management responsibility for Project Managers and supervise the delivery to customers. Finally, you will also be responsible for driving customer satisfaction, customer effective use of Microsoft Dynamics 365, consumption, and the governance of delivery for their portfolio of engagements led by your team.